Privacy Policy

At Sunrax Pavilion, we are committed to safeguarding your privacy and maintaining the confidentiality of your information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your data when you engage with our services. Please take a moment to understand your privacy rights and the protective measures we have in place.

Your use of our services implies your consent to the collection and utilization of your information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Terms in this Privacy Policy that are capitalized have specific meanings as defined below. These definitions apply whether the terms appear in singular or plural.

Definitions

For the purpose of this Privacy Policy:

• Account refers to a unique account established for you to access our services.
• Company (referred to as “the Company,” “We,” “Us,” or “Our” in this Policy) pertains to Sunrax Pavilion, whose registered address is 4143 Napoli Way, Irving, Texas 75038.
• Cookies are small files placed on your computer, mobile device, or other equipment by a website. These files contain information regarding your browsing history on that specific website.
• Country refers to the United States of America.
• Device encompasses any piece of equipment capable of accessing our services, including but not limited to computers, cellphones, or digital tablets.
• Personal Data includes any information that can identify an individual directly or indirectly.
• Service denotes our website.
• Service Provider pertains to any natural or legal entity that processes data on our behalf. This can encompass third-party companies or individuals employed to facilitate the Service, provide the Service on our behalf, deliver services related to the Service, or assist us in analyzing how the Service is used.
• Usage Data refers to data collected automatically, generated either by using the Service or by the Service infrastructure itself (e.g., page visit duration).
• Website points to Sunrax Pavilion’s website, which is accessible at www.sunraxroofing.com.
• You means the individual accessing or using our Service, or the organization or legal entity on whose behalf the individual is using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using our Service, we may request certain personally identifiable information that enables us to contact or identify you. This information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

Usage Data
Usage Data is automatically collected when you use our Service. This may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the duration of page visits, unique device identifiers, and other diagnostic data.

When you access our Service via a mobile device, we may collect certain information automatically. This includes, but is not limited to, the type of mobile device you use, its unique ID, your mobile device’s IP address, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information sent by your browser whenever you visit our Service or access it via a mobile device.

Tracking Technologies and Cookies

We employ Cookies and similar tracking technologies to monitor activity on our Service and store specific information. These technologies include beacons, tags, and scripts to gather and track data, enhancing and analyzing our Service.

The technologies we utilize may consist of:

• Cookies or Browser Cookies: These are small files placed on your Device. You can instruct your browser to reject all Cookies or notify you when a Cookie is being sent. However, refusing Cookies may prevent you from accessing certain parts of our Service.
• Flash Cookies: Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about your preferences or activity on our Service. Flash Cookies are managed separately from Browser Cookies.
• Web Beacons: Some sections of our Service and our emails may contain small electronic files known as web beacons. These allow us to track users who have visited specific pages or opened an email, among other website statistics.

Cookies may be categorized as “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device even when you are offline, while Session Cookies are deleted as soon as you close your web browser.

We utilize both Session and Persistent Cookies for various purposes, including:

• Necessary / Essential Cookies: These are Session Cookies that are essential to provide services available through the Website and allow you to use certain features. They assist in authenticating users and preventing fraudulent use of user accounts.
• Cookies Policy / Notice Acceptance Cookies: These are Persistent Cookies used to identify if users have accepted the use of cookies on the Website.
• Functionality Cookies: These are Persistent Cookies that allow us to remember your choices on the Website, such as login details or language preferences. They aim to provide you with a more personalized experience and save you from repeatedly entering your preferences.

For additional information about the cookies we use and your choices concerning them, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

We may use your Personal Data for various purposes, including but not limited to:

• Providing and maintaining our Service, which includes monitoring Service usage.
• Managing your Account, allowing you access to specific Service functionalities available to registered users.
• Executing contractual obligations, such as developing, fulfilling, and enforcing purchase contracts for products, items, or services you have acquired through our Service.
• Contacting you via email, telephone calls, SMS, or other electronic means, including push notifications from mobile applications. We may use these communications to provide updates, information related to the Service’s features, products, or contracted services, including security updates when necessary or reasonable for implementation.
• Furnishing news, special offers, and general information about goods, services, and events similar to those you have previously purchased or expressed interest in, unless you have opted not to receive such information.
• Managing and addressing your requests.

We may share your personal information under the following circumstances:

• With Service Providers: We may share your personal information with Service Providers to monitor and analyze Service usage and to contact you.
• For Business Transfers: Your personal information may be shared or transferred in connection with or during negotiations of any merger, sale of Company assets, financing, or acquisition of all or part of our business by another company.
• With Affiliates: Your information may be shared with our affiliates, provided they agree to adhere to this Privacy Policy. Our affiliates encompass our parent company, subsidiaries, joint venture partners, or other companies controlled by us or with which we share control.
• With Business Partners: We may share your information with our business partners to offer you specific products, services, or promotions.
• With Other Users: When you share personal information or engage in public interactions with other users, such information may be visible to all users and potentially distributed beyond the platform.
• With Your Consent: We may disclose your personal information for other purposes with your consent.

Retention of Your Personal Data

We will retain your Personal Data only for the duration necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and utilize your Personal Data to the extent required by our legal obligations,

such as the need to comply with applicable laws, resolve disputes, and enforce our legal agreements and policies.

Usage Data may be retained for internal analysis purposes. Generally, Usage Data is stored for shorter periods unless its retention is necessary to enhance security, improve Service functionality, or fulfill legal obligations.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company’s operating offices and other locations where parties involved in data processing are situated. This implies that your information may be transferred to — and maintained on — computers located outside your state, province, country, or other governmental jurisdiction. Data protection laws in these locations may differ from those in your jurisdiction.

Your consent to this Privacy Policy, followed by the submission of your information, constitutes your agreement to such transfers. We will take all reasonable steps to ensure the secure treatment of your data in accordance with this Privacy Policy, implementing necessary controls, including security measures, for your data’s protection and maintaining its confidentiality.

Disclosure of Your Personal Data

Business Transactions

In the event that the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under specific circumstances, the Company may be obliged to disclose your Personal Data if required by law or in response to valid requests from public authorities (e.g., a court or government agency).

Other Legal Requirements

The Company may disclose your Personal Data in good faith if such action is deemed necessary to:

• Comply with legal obligations
• Protect and defend the Company’s rights or property
• Investigate or prevent potential wrongdoing related to the Service
• Protect the personal safety of Service users or the public
• Safeguard against legal liability

Security of Your Personal Data

The security of your Personal Data is a top priority for us. However, please be aware that no method of transmission over the Internet or electronic storage is entirely secure. While we employ commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from individuals under the age of 13. If you are a parent or guardian and are aware that your child has provided Personal Data to us, please contact us. If we discover that we have collected Personal Data from someone under 13 years of age without verification of parental consent, we will take steps to delete that information from our servers.

If consent from a parent is required by your country’s regulations to process your information, and you are under the legal age, we may seek parental consent before collecting and using your information.

Links to Other Websites

Our Service may contain links to websites not operated by us. Clicking on a third-party link will redirect you to that third party’s website. We strongly recommend reviewing the Privacy Policy of every website you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. We will inform you of any changes by posting the updated Privacy Policy on this page.

Notification via email and/or a prominent notice on our Service will be provided before the changes take effect. The “Last updated” date at the top of this Privacy Policy will also be updated.

We advise you to review this Privacy Policy regularly for any modifications. Changes to this Privacy Policy are effective once posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

By email: info@sunraxroofing.com